Refund policy

Since natural foods with no preservatives store best in cool, dry conditions, our warehouses are climate controlled and we guarantee quality at the time of delivery. Unfortunately, we cannot guarantee quality beyond 7 days of delivery date due to the variable conditions possible in your location.

When requesting a return authorization, please have your order number and the product number for the item(s) you wish to return. When returning items in our retail store, please bring your original purchase receipt. Items must be in the original unopened, undamaged packaging.

No returns or exchanges will be processed after 30 days from delivery. Restocking fee of up to $4 per item may apply unless merchandise is substandard or delivered by our error.

Refunds will be issued to the original form of payment when requested within 30 days of delivery.